Terms of service

General Terms and Conditions

for the online shop available at

operated by

above GmbH
Viehhausen 5
83556 Griesstätt
Germany
Email: contact@solveig-collection.com
Phone: +49 173 3777008

– hereinafter referred to as the "Seller" –

1. Scope of Application

These General Terms and Conditions (GTC), once incorporated into the contract, apply to all contracts concluded for the purchase of goods, services or other products (hereinafter referred to as "Goods") through the online shop at the above-mentioned URL, in the version valid at the time the contract is concluded. These GTC apply exclusively. Any deviating terms and conditions of the Customer shall not become part of the contract unless expressly agreed to by the Seller.

2. Conclusion of Contract

2.1 The offers presented in the online shop constitute a non-binding invitation by the Seller to visitors of the online shop to submit an offer to purchase the Goods offered in the shop.

2.2 Goods are ordered using the Seller's online order form. After selecting the desired Goods, entering all required information and completing all other mandatory steps of the ordering process, the selected Goods can be ordered by clicking the order button at the end of the checkout page (the "Order"). By placing an Order, the Customer submits a binding contractual offer to purchase the selected Goods.

The contract is concluded when the Seller accepts the Customer's offer. Acceptance occurs when the Seller confirms the conclusion of the contract in writing or text form (e.g. by email) (the "Order Confirmation") and the Customer receives this Order Confirmation, or when the Seller delivers the ordered Goods and the Customer receives them, or when the Seller requests payment from the Customer (e.g. by invoice or credit card payment during the ordering process) and the Customer receives this payment request.

The decisive point in time for the conclusion of the contract is the moment at which one of the aforementioned alternatives occurs for the first time.

2.3 Before submitting a binding Order via the Seller's online order form, the Customer can review their entries and correct them at any time using the standard keyboard, mouse, touchscreen or other available input functions. In addition, all entries are displayed again in a confirmation window before the binding Order is submitted and can also be corrected there using the standard keyboard, mouse, touchscreen or other available input functions.

2.4 The Seller will store the contract text after the conclusion of the contract and transmit it to the Customer in text form (e.g. by email). The Seller will not make the contract text available in any other way. If the purchase was made through a customer account in the online shop, the Customer can view their Orders and the associated order details in that account.

2.5 The following language is available for the conclusion of the contract: English.

3. Right of Withdrawal for Consumers

Consumers generally have a right of withdrawal for contracts concluded outside business premises and for distance contracts.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or independent professional activity.

Further details can be found in the Cancellation Policy, which is made available to every consumer no later than immediately before the conclusion of the contract.

4. Payment and Default

4.1 The prices listed in the online shop at the time of placing the Order shall apply. All prices include the applicable statutory value-added tax (VAT) and exclude any additional shipping costs, where applicable and indicated. The Customer will be informed of the available payment methods in the Seller's online shop.

4.2 If payment by credit or debit card has been agreed upon, the purchase price is due immediately upon conclusion of the contract.

4.3 If payment via "PayPal" has been agreed upon, the purchase price is due immediately upon conclusion of the contract. Payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

4.4 If "Apple Pay" is selected as the payment method, payment is processed through the payment service Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Payment is due immediately upon conclusion of the contract.

4.5 If "Google Pay" is selected as the payment method, payment is processed through Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Payment is due immediately upon conclusion of the contract.

4.6 If payment is made using "American Express", payment is processed through American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany. Payment is due immediately upon conclusion of the contract.

4.7 If "VISA" is selected as the payment method, payment is processed through Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom. Payment is due immediately upon conclusion of the contract.

4.8 If "Klarna" is selected as the payment method, payment is processed through Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden. Klarna offers various payment methods (e.g. installment payments and purchase on account). Unless otherwise stated, payment is due immediately upon conclusion of the contract.

5. Retention of Title

The purchased Goods shall remain the property of the Seller until the purchase price has been paid in full.

6. Delivery and Reservation of Self-Supply

6.1 Unless otherwise agreed, delivery shall be made to the delivery address provided by the Customer within the delivery period specified in the online shop. The applicable delivery times can be found in the online shop.

6.2 Personal collection of purchased Goods is not possible.

6.3 If the Seller is unable to deliver the ordered Goods because the Seller has not received the corresponding supplies through no fault of their own, despite having concluded a corresponding procurement contract with a reliable supplier in good time, the Seller shall be released from their obligation to perform and may withdraw from the contract.

The Seller is obliged to inform the Customer immediately of the inability to fulfill the contract. Any payments or other consideration already provided by the Customer shall be refunded without delay.

Mandatory consumer protection laws shall remain unaffected by this provision.

7. Statutory Warranty Rights

The statutory provisions governing warranty rights for defects shall apply.

8. Liability and Indemnification

8.1 The Seller shall be liable without limitation:

for damages resulting from injury to life, body or health caused by an intentional or negligent breach of duty by the Seller or by an intentional or negligent breach of duty by a legal representative or vicarious agent of the Seller;
for damages resulting from an intentional or grossly negligent breach of duty by the Seller or by an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the Seller;
under a guarantee, unless otherwise agreed in this respect;
under mandatory statutory liability provisions (e.g. the German Product Liability Act).

8.2 If the Seller negligently breaches a material contractual obligation, the Seller's liability shall be limited to the foreseeable damage typical for the contract, unless unlimited liability applies under the preceding paragraph.

Material contractual obligations are obligations imposed on the Seller by the contract that are essential to achieving the purpose of the contract, whose fulfillment is necessary for the proper performance of the contract and on whose compliance the Customer may regularly rely.

8.3 In all other respects, liability on the part of the Seller, as well as that of their vicarious agents and legal representatives, is excluded.

8.4 The Customer shall indemnify and hold the Seller harmless against any third-party claims, including statutory legal defense costs, asserted against the Seller as a result of unlawful actions or breaches of contract by the Customer.

9. Data Protection

The Seller treats the personal data of its Customers confidentially and in accordance with applicable data protection laws.

Further information can be found in the Seller's Privacy Policy.

10. Final Provisions

10.1 The laws of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), provided that this choice of law does not deprive a consumer habitually resident in the European Union of the protection afforded by mandatory provisions of the law of their country of residence.

10.2 If the Customer is a merchant, a legal entity under public law or a special fund under public law, the courts at the Seller's registered office shall have jurisdiction, unless an exclusive place of jurisdiction has been established for the dispute.

This also applies if the Customer does not have a place of residence within the European Union.

The registered office of our company can be found in the introductory section of these GTC.

10.3 If any provision of this contract is or becomes invalid or unenforceable, the validity of the remaining provisions of this contract shall remain unaffected.