We want you to feel confident with every SOLVEIG purchase. If you wish to return your order, we're here to make the process as straightforward as possible.

How to return your order

You have the right to withdraw from your purchase within 14 days of receiving your order.

To arrange a return, please visit our returns portal:

Start a Return

Please follow the instructions provided in the portal.

Refunds

Once your return has been received and processed, your refund will be issued to your original payment method, subject to our withdrawal policy and applicable legal requirements.

Your right of withdrawal

For full details about your statutory right of withdrawal, including the applicable conditions and deadlines, please refer to our Right of Withdrawal policy.

Need assistance?

If you have any questions about your return or refund, please contact us through our contact page. W